1. Summary
- You can request a full refund within 14 days of your first payment.
- You can cancel a membership at any time. It stays active until the end of the period you paid for.
- Purchases made in an app store are refunded by that store, under its own rules.
2. Purchases on our website
Payments on our website are processed by Paddle, our reseller and Merchant of Record. Paddle handles billing, taxes and refunds for these orders.
To request a refund within 14 days of purchase, email shaheednesirov@gmail.com with the email address you paid with, or reply to the Paddle receipt you received. You can also contact Paddle directly through paddle.net. Approved refunds go back to your original payment method.
After 14 days, renewal payments are not refunded, but you can cancel at any time to stop future payments.
3. Purchases in app stores
If you bought a membership or credits inside our app from Samsung Galaxy Store, Google Play or the Apple App Store, the store charged you and handles refunds. Request a refund from that store:
- Samsung Galaxy Store: Galaxy Store → Menu → Orders, or Samsung support.
- Google Play: play.google.com → Payments and subscriptions → Budget and history.
- Apple App Store: reportaproblem.apple.com.
4. Cancelling a membership
A membership renews automatically at the end of each period until you cancel. For website purchases, cancel from the link in your Paddle receipt or email us. For app store purchases, cancel in that store's subscription settings. Deleting your Deals On account does not cancel a subscription.
5. Credit packs
Unused credit packs can be refunded within 14 days of purchase. Credits already used by the agent cannot be refunded.
6. Contact us
Questions about a payment or a refund: email shaheednesirov@gmail.com. See also our Terms of Service and Privacy Policy.